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Terms and Conditions

1. Fees

Coaching and training fees are paid in advance of the first session of each block with exception to the initial block when payment may be made in the first session. Payments for subsequent blocks must be paid on the last session of the current block; failure to do so may result in the timeslot being given to someone on my waiting list. All payments must be paid electronically by card, via the website, bank transfer,  or by cash.

2. Cancellations

Cancellations must be made at least 24 hours in advance of scheduled sessions. Sessions canceled less than 24 hours will be charged in full to the client. The cancellation policy will be adhered to in all cases when the client is unable to attend including when illness, work or family commitments prevent attendance and 24 hours’ notice has not been given. This applies to all personal training services including group sessions.

3. Late Arrivals

Sessions shall be approximately 60 minutes in length (depending on package and service) and shall start at the scheduled time. Sessions will not be extended due to the lateness of the Client or due to interruptions caused by the client. Any Client who has not arrived within 20 minutes after the scheduled time shall be deemed to cancel and will be charged for that entire session.

4. Transferability

The client may not sell, assign or transfer their rights of any purchased services to any other party. 

5. Expiration of Sessions

Austin Fitness understands there is a need for a degree of flexibility and rollover to allow clients to complete purchased sessions however all paid-up block bookings must be completed within 10 or 14 weeks of purchase, depending on your package. In the event that a medical problem or other major issues prevent completion of the contracted sessions within this time period, an extended time period of 3 months may be given to complete the sessions. I have the right to move your original time slot to another time or day if sessions are not completed within the 12-week time frame.

6. Refunds

Austin Fitness does not issue refunds on any personal training or online services. Please make sure you are 100% committed prior to purchase.

7. Liabilities 

The client must complete a PAR-Q before commencing any exercise program and confirms that he/she is in good physical condition, that he/she is capable of engaging in active or passive exercise and that such exercise would not be detrimental to his/her health safety or physical comfort. Austin Fitness cannot be held liable in any way for undeclared or unknown medical conditions

This Liability section applies only to the extent permitted by law. Austin Fitness excludes all liability for death, injury or damage caused by the client carrying out exercises incorrectly, contrary to the instructions or advice of the health professional or carried out without the supervision of the personal trainer. You as the client agree to fully release Austin Martin from any and all liability, claims and/or litigation actions for injuries, disability, or death or other damages of any kind including but not limited to punitive damages arising out of participation in Austin Fitness activities including but not limited to the personal training programs and the physical activities. Austin Fitness will do it’s best to correct errors and omissions as quickly as practicable after being notified of them but does not accept for any errors and omissions and reserve the right to change information, specifications and descriptions of listed packages and services.

8. Changes to terms 

These terms may change as Austin Fitness business continues to evolve. If these terms change, I will post the revised document here and such changes will be effective immediately upon that posting.  Your continued use of services constitutes your acceptance of such changes and agreement to be bound by the modified Terms, and so I recommend that you review these terms periodically when accessing the Digital Properties.

I recommend that you print or otherwise save a copy of these terms, as updated from time to time, for your reference.

These terms were last updated: October 18, 2019 

9. Guarantee

There is no guarantee of results.

You as the client have a big part to play If you want results. Your trainer will be there to support you in this and you will be asked to keep exercise & diet to prove that you are completing all work necessary to progress towards your goals. It is understood between client and trainer that both must commit to the program 100% in order to achieve results. The client is required to arrive on time and in an appropriate condition for physical exercise for each training session so that a full and robust session can be achieved on each visit.

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